Privacy Policy

Effective Date: 08-20-2026

Welcome to Recovery Services of Northwest Ohio ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.rsnwo.org/ (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways when you interact with our Site:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and any other details you voluntarily give to us when choosing to use our contact forms, register for events, or request our services.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to help customize the Site and improve your experience.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Respond to your general inquiries, support requests, and emails.
  • Provide you with information about our programs, services, and community resources.
  • Process registrations, intake forms, or donations, if applicable.
  • Improve our website performance, layout, and user experience.

3. Disclosure of Your Information

We highly value your privacy and do not sell your personal information to third parties. We may share information we have collected about you in certain situations:

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as website hosting, secure data management, and email communication.
  • Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Choices and Rights

  • Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below.
  • Cookies: Most web browsers are set to accept cookies by default. You can remove or reject cookies in your browser's settings, but doing so could affect the availability and functionality of the Site.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Recovery Services of Northwest Ohio
Main Office
511 Perry St.
Defiance, Ohio 43512
Phone: 419-782-9920
Fax: 419-784-2523